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Terms & Conditions

Last Updated: September 2, 2025

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Welcome to The Physio Work website. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website or services.

1. Use of Our Services

The Physio Work provides physiotherapy, sports therapy, Pilates, and sports massage services. You must:

  • Be at least 18 years old or have parental/guardian consent to use our services.

  • Provide accurate and complete information when booking appointments or filling out forms.

  • Follow any instructions or recommendations provided by our professionals during treatments.

2. Appointments and Payments

  • Bookings: Appointments are subject to availability and must be confirmed by The Physio Work.

  • Cancellations: Cancellations or rescheduling require 24 hours notice, or a fee may apply.

  • Payments: Fees for services are due at the time of booking or service delivery. All payments are processed securely through third-party payment processors.

3. Health and Safety

  • You must disclose relevant medical history or conditions to ensure safe treatment.

  • Our services are not a substitute for medical advice from a licensed physician. Consult your doctor for medical concerns.

  • You assume responsibility for risks associated with physical activities involved in our services, such as Pilates or sports therapy exercises.

4. Intellectual Property

All content on our website, including text, images, and logos, is the property of The Physio Work or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without prior written consent.

5. Limitation of Liability

To the fullest extent permitted by law:

  • The Physio Work is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

  • We do not guarantee specific outcomes from treatments, as results vary based on individual circumstances.

  • Our liability for any claim related to our services is limited to the amount paid for the service in question.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites.

7. Termination

We reserve the right to terminate or restrict access to our website or services if you violate these Terms and Conditions or engage in conduct that we deem harmful to our business or clients.

8. Governing Law

These Terms and Conditions are governed by the laws of Hong Kong. Any disputes arising from these terms will be resolved in the courts of Hong Kong.

9. Changes to These Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page with the updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the revised terms.

10. Contact Us

For questions or concerns about these Terms and Conditions, please contact us at:

  • Email: info@thephysiowork.com

  • Phone: +852 3956 1391


  • Address: The Physio Work, 17A, World Trust Tower, Stanley Street, Central, Hong Kong

Thank you for choosing The Physio Work. We are committed to providing you with exceptional care and service.

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